I am an admin on a Facebook page that I used to have connected to Zapier. Now it will not let me connect new lead forms from that page to Zapier. I have full admin access to the page. This process changed within the last 48 hours so I have Zaps working that say “Legacy” connection on them. However, I cannot update them or the lead forms they are connected to, which is an issue. I don’t know where to go from here because according to their help docs, I have the access I need to hook up the page.
Can’t connect to Facebook have permissions changed?
Best answer by SamBBest answer by SamB
Sorry for the delay in replying here,
Things have since changed so for issues selecting the correct page when connecting to Facebook Lead Ads, if the permissions are still correct, then you’ll want to try resetting the CRM permissions. More details here: The page I want to use is not showing in my Zap
The Facebook Lead Ads integration help documentation has been updated so I’d also recommend reviewing that here: Common Problems with Facebook Lead Ads
If you try the suggested steps linked to above but are still running into issues, please do contact our Support Team. They’ll be able to take a look into the error logs for your Zaps to investigate further and help resolve any issues! :)
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