Hello,
We started a refund process for 3 months of unused plan, because we dowgraded it to a free plan but it didn’t work and still charged us. We started the procedure of refund in billing section in our account but we didn’t receive anything. I read we have to contact the support to get the refund back. Help please.
Question
Can I request a refund for the unused plan after downgrading our account?
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+6- Zapier Staff
Hi there
Welcome to the Community! 🎉
For your billing concerns it’s best to contact our billing department. You can reach them here:
https://zapier.com/app/get-help
Hopefully, this helps.
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