Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • How Do I
  • Can I create a Zap to prompt Chatbase bot from a Slack channel and receive responses there?

Let’s say I want to create a chatbot using Chatbase and train it on data about my business that myself and my team can use to do things like create content and sales pages etc.  Essentially, having all our data in one place to easily access.

Is it possible to create a zap where a question (prompt) is entered on a specific Slack channel it then send this prompt to the Chatbase bot which then returns the information to that Slack channel?

So, I see that this is possible with using ChatGPT, so in this case, instead of ChatGPT we are using Chatbase.

Would Chatbase be able to send responses back to the intended Slack channel?

Hi @CoCo Kelly 

Good question.

Yes, this is possible.

  1. Trigger: Slack - New Message Posted to Channel
  2. Action: Chatbase - Send Prompt
  3. Action: Slack - Send Channel Message
    1. Configure to be sent as a Thread

@troy

Thank you very much.  How would I configure it to be sent as a thread?

Hi @CoCo Kelly! 👋

It’s been a while so you’ve likely already figured out how to configure it to be sent as a thread. But I just came across this and thought I’d pop in to clarify that to get the Send Channel Message action to post the reply into the thread, in the Thread field you’d need to select the timestamp (Ts field) of the parent message that triggers the Zap.

For example: 47713707ab90d1b68fa877033bab903e.png

Hope that helps you/anyone else who comes across this thread looking to do the same thing! 🙂

Thanks @SamB.  

You’re most welcome @CoCo Kelly! Please do reach out again if there’s anything else we can assist with - the Community is always here and happy to help! 🤗 

Terms & Conditions