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  • Can I create a Zap between Clio and Microsoft Outlook for automatic case updates to clients via email?
Question

Can I create a Zap between Clio and Microsoft Outlook for automatic case updates to clients via email?

  • 19 June 2023
  • 3 replies
  • 54 views
j1358
Userlevel 1

Hello,

I was wondering if it´s possible to create a Zap between Clio and Outlook so that every time an update on a case happens, it automatically Emails the respective client to keep them informed of the status of their case.

 

We would like to keep the communication updated so the client has is informed as to what is currently happening with their case.

 

 

Julio
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

ken.a
Userlevel 7
Badge +6

Hi there @j1358,

I wouldn’t anticipate that being a problem!

Here is how I see the Zap for the workflow that you have in mind:

  1. Trigger: Clio - Matter Status Updated
  2. Action: Microsoft Outlook - Send Email

Does that sound like it'll work for you? Also, feel free to explore more Clio and Microsoft Outlook workflows on our website: https://zapier.com/apps/clio/integrations/microsoft-outlook

Hopefully, this points you to the right direction! 😊

j1358
Userlevel 1

Thank you

I was wondering if Zapier will be updated as Clio Manage has the New “Stages” that are work-in-progress boards that you can use to visualize and track matter progress, and if it would be possible to send an update email to the clients informing of the status of their case.

 

Julio
rachael.silvano
Userlevel 5
Badge +7

Hi there @j1358 - it looks like we don’t currently have an integration for the Stages board that you mention. I’m curious what others may say in the Clio Community, I have a link here and you may find folks who can help explore workarounds: https://community.clio.com/

 

Let us know if you find anything interesting around the new additions in Clio!

 

Best,

Rachael

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