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Question

Autoreply to Facebook Group comments


sunchic

I want to have a system identify posts from Facebook Groups I’m part of that meet certain criteria which I’m qualified to reply and then provide an automated response based  on some conditional logic. For example, if there are posts in a group asking for Quotes on airbnbs that have 5 bedrooms minimum for specific dates and locations, and these match mine, I would like to autoreply in the way each Facebook Group requires. Does zapier and any other integrated tool support this use case? I’m confused by some reports around what Facebook supports now versus maybe in the past. Does anyone know if Facebook Group comments allow it for automation? The problem to solve is to automate a very manual and timely process every day to see which Group comments I am qualified to answer. 

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6 replies

Troy Tessalone
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Hi ​@sunchic 

The Facebook Groups Zap app was removed in 2024.

 

Info: https://help.zapier.com/hc/en-us/articles/23970212345357-App-update-Facebook-Groups-app-removal

Facebook Groups app removal notice

On April 22, 2024, Zapier’s current Facebook Group app will stop working due to Meta’s announcement of sunsetting the Facebook Group API.
As a result, the Facebook Groups Zapier app will no longer be available to use on Zapier from April 22, 2024. 

 


sunchic
  • Author
  • Beginner
  • 2 replies
  • January 6, 2025

Thank you Troy for the quick reply. I noticed this as well, but curious if there’s any workaround with other tools like Meta business views? Otherwise, I may be out of luck with this automation.

 


JammerS
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  • Zapier Staff
  • 2259 replies
  • January 7, 2025

Hi ​@sunchic,

 

While Zapier does support Facebook Groups, the functionality is somewhat limited due to restrictions put in place by Facebook's API. As of the latest update, Zapier's integration with Facebook Groups allows for triggers when there's a new post in the group, but it does not support triggers for new comments on posts.

 

If you have any other questions or need further assistance, please don't hesitate to ask. We're here to help.
 


sunchic
  • Author
  • Beginner
  • 2 replies
  • January 7, 2025

Do you see this API v19 allowing me to reply to the initial Post on a Facebook group, versus a comment on that post? Just clarifying what message I can reply to. So, a Facebook group member adds a post and before any other group members reply with a comment, can I interrogate this initial Facebook group post and then provide a reply?

Your Alternative Solution information you shared may suggest I can, but the problem is I would need to post automated and conditional reply reply as a public comment in that Facebook group. Is this different from sending a single message to a comment on a post?  Understand there’s not a timeline when this new functionality will be available on Zapier.


JammerS
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  • Zapier Staff
  • 2259 replies
  • January 8, 2025

Hi ​@sunchic,

 

Facebook's API (v19) currently allows automatic replies to comments on group posts but not on the initial posts themselves. You can manually comment on new posts or use tools to monitor group activity for notifications. Public comments in groups differ from private message replies, and there's no timeline for this functionality in Zapier.

 

I hope this clarifies things, and I'm sorry for any inconvenience this may cause. If you have any other questions, feel free to ask!


@sunchic , Where you able to find a workaround? I’m having a similar project