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Question

Automation has stopped pulling info from Shopify

  • November 23, 2020
  • 2 replies
  • 45 views

Hi,

I set up an automation to pull info about new subscribers from Shopify on to Mailchimp.

It turned itself off over the weekend for some reason (it could've been my mistale). Does this work all the time, or do I need to keep checking?

Also, the field birthday doesn't get pulled in. Can you help, please?

Thanks

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 23, 2020

The Shopify Zap recently had updates made, which may have been the culprit.

You can use the Zapier Manager app to be alerted when Zaps turn OFF: https://zapier.com/apps/zapier-manager/integrations#triggers-and-actions


AndrewJDavison
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  • Zapier Solution Partner
  • January 20, 2021

@Montse 
Just checking in to see if you still need help with this?