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Automate approval collection from external users

  • February 24, 2025
  • 4 replies
  • 29 views

I have a process for which I have companies registering in an association and then people asking to be affiliated with the company as members (so they company pays for them). Everything is beautifully automated using mainly Jira, email and Zapier but one point bugs me. At the moment the company representative is asked to validate the people asking to be affiliated. The way I found to do it is webhooks sent my email to the representative. The issue is that it is prone to misusenas they can see the URL and more importantly when they click they are redirected to an browser with the webhook response and this is ugly and not necessary. I read there is no way to redirect a webhook to a thank you page or something like that. How would you do this approval collection differently? I thought for example to use prefilled Google Forms instead of webhooks but I am not sure it would be better.

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4 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 24, 2025

Hi ​@LucaPesca 

Having a user submit a prefilled form would probably be the best way to go.

There are many Form apps available to use.

https://zapier.com/apps/categories/forms


SamB
Community Manager
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  • Community Manager
  • March 3, 2025

Hey there ​@LucaPesca 👋

How did you get on with Troy’s suggestion? Were you able to find a form app that allows you to prefill the form and redirect to a thank you page?

If you’re still exploring options, you might find Zapier Interfaces helpful—it lets you build forms that are prefillable, and either show a confirmation message or redirect to a custom page. Plus it wouldn’t count towards your task usage.

Let us know if you have any further questions or need more help—want to make sure you’re all set! 🙂


  • Author
  • Beginner
  • March 7, 2025

I'm fact I continued with the webhooks. The mail issue with Google forms is that I would have to make field non editable and it is not possible. I'd have ti use jotform but I don't want to add a tool. But yets interfaces could be a solution! I'll look into it.


JammerS
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  • Zapier Staff
  • March 10, 2025

Hi ​@LucaPesca,
 
We just wanted to see how everything is going with your Zap. Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.