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Best answer

authentication failed: Unexpected end of JSON input on Pager Duty connection

  • November 5, 2020
  • 2 replies
  • 114 views
B

Today I received a message that my PagerDuty connection was expired and I need reconnect. When I try to do this I receive the following error.

 

 

This is strange, I don't even have an expire date on my API key.

 

Best answer by ikbelkirasan

@Banking - Stone - Your API key might be disabled. Go to your API Keys page on PagerDuty and check if the key is enabled then try reconnecting your account on Zapier.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

ikbelkirasan
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  • ikbelkirasanZapier Solution Partner
  • Zapier Solution Partner
  • Answer
  • November 5, 2020

@Banking - Stone - Your API key might be disabled. Go to your API Keys page on PagerDuty and check if the key is enabled then try reconnecting your account on Zapier.

Zapier CLI App Specialist | Need custom triggers, actions, or searches? Want to automate what Zapier can’t do out of the box? Visit norapps.com or email info@norapps.net
    ikbelkirasan
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    • ikbelkirasanZapier Solution Partner
    • Zapier Solution Partner
    • November 21, 2020

    Hi @Banking - Stone - Just checking in to see if the solution above  was helpful to you? Let me know. Thanks!

    Zapier CLI App Specialist | Need custom triggers, actions, or searches? Want to automate what Zapier can’t do out of the box? Visit norapps.com or email info@norapps.net
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