Best answer

authentication failed: The username and/or password you supplied is incorrect.

Userlevel 1

Hey guys,

I’m trying to connect a WooCommerce site with Zapier but no joy, username and password and site URL is correct but no matter what I do, I end up with this every time.


Any ideas?




Best answer by james-bowtine 4 May 2020, 20:12

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Userlevel 7
Badge +8

Hi @james-bowtine ,

Thanks for reaching out!

I see you were working with Jared in Support on troubleshooting this error. Did the documentation they share do the trick?

Please let us know if you are all set or have any questions- always happy to help!


Userlevel 1

Hi - thanks for checking back.


On this occasion it was human error, namely, me. By double-checking usernames / passwords it was just a matter of one being incorrect.


Once corrected; all working.


Thank you!

Userlevel 7
Badge +8

@james-bowtine great to hear you’re all set! We’ll be here if you need us!