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Best answer

Authentication failed; error parsing response; Get request received 200 code

  • April 15, 2020
  • 1 reply
  • 994 views
A

Hi,
 

I am trying to integrate my app to zapier. However, I am not able to authenticate my credentials using basic Authentication and getting the error stating authentication failed. Please find attached screen shot of the error. Kindly suggest! 

Authentication failed.

 

Best answer by ikbelkirasan

Hi @asmita - Are you sure your API supports basic authentication? In basic authentication, you don’t have to perform a login. You just include the user:pass combination in Base64 format in the Authorization header. It should allow access to the resource when the credentials are valid. For invalid credentials, it should return error 401 instead of redirecting to the login page.

Can you show a screenshot of the authentication test function?

 

 

    ikbelkirasan
    A
    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    ikbelkirasan
    Forum|alt.badge.img+12
    • ikbelkirasanZapier Solution Partner
    • Zapier Solution Partner
    • Answer
    • April 15, 2020

    Hi @asmita - Are you sure your API supports basic authentication? In basic authentication, you don’t have to perform a login. You just include the user:pass combination in Base64 format in the Authorization header. It should allow access to the resource when the credentials are valid. For invalid credentials, it should return error 401 instead of redirecting to the login page.

    Can you show a screenshot of the authentication test function?

     

     

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