Question

Asana Comment to Specific user from a Custom Task Field

  • 1 May 2024
  • 1 reply
  • 7 views

I have Zapier watching/triggering for new tasks - Is it possible to send or make a comment in this newly created task and have it @ / point to / send to the user (supervisor) asking them a default question ie what do you want to do with thier email - the supervisor changes so that is why I am trying to grab it from the task. 

As of now it just grabs the name but doesnt actually alert the using - like when i add the @ sign and search for the user and manually add them


1 reply

Userlevel 7
Badge +6

Hi @AnthonyProctor,

Welcome to the Community! 🎉

Have you tried inputting an “@” symbol before the mapped name in the “Text” field of the “Create Story” step? Like so:

070b893ea9698ef39dc0b9b8783e05cc.png
(view larger)

Additionally, the “Task” field looks for the Task ID. Could you please try remapping that with the Task ID from the trigger?

c1b361c05187bd02607a002c6920f194.png
(view larger)

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

Reply