Appointments appear on my Redtail calendar at correct start time but then end time is showing as 24 hours after the start time instead of one hour.
Best answer
Appointment end time
Best answer by Troy Tessalone
For End Date, try formatting like this:
[BookingStartTime] +[Duration]m
Replace [BookingStartTime] and [Duration] with their respective dynamically mapped values
NOTE: Make sure there is 1 space before the “+” and NO spaces before/after [Duration]
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+14- Zapier Expert
- 31468 replies
Hi
Please provide screenshots of how your Zap step is currently configured, thanks.
Also check out this handy reference for manipulating dates/times: https://zapier.com/help/create/customize/adjust-date-and-time-values-in-zaps
+14- Zapier Expert
- 31468 replies
Check the fields you have mapped for the End Time field.
Looks like you have 2 data points mapped.
The first mapped data points appears to be a time range not a single time.
Plus it is then followed by a second mapped data point for duration which shouldn’t be used here.
Instead, use the same mapped value as the Start Time field followed by a space (don’t for get the leading space) and “+”[DURATION]“m”
Make sure to check out this handy reference for manipulating dates/times: https://zapier.com/help/create/customize/adjust-date-and-time-values-in-zaps
EXAMPLE
I am still very unsure of what to do. There is a drop down box that makes you select what to put in the field so this makes no sense to me. I tried just typing the info in but that does not work either. I have attached a copy of what I typed in.
+14- Zapier Expert
- 31468 replies
- Answer
For End Date, try formatting like this:
[BookingStartTime] +[Duration]m
Replace [BookingStartTime] and [Duration] with their respective dynamically mapped values
NOTE: Make sure there is 1 space before the “+” and NO spaces before/after [Duration]
+14- Zapier Expert
- 31468 replies
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