Advanced Plan to Pro Plan

  • 23 June 2023
  • 2 replies

Who else got shafted recently with a gargantuan increase in Monthly cost?

We’ve been given a few months notice of being moved from the Advanced Plan ($150usd per month) to the Pro Plan ($733.50usd per month)!

Anyone jumping ship?  What alternatives are people looking at?

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2 replies

Userlevel 7
Badge +14

Hi @sws 

Question for you: How many years have you been on the Advanced plan?


Did you know that if you switch to an annual plan, you can save 33%.



Userlevel 7
Badge +11

Hi @sws, welcome to the Community! 👋

You’re right, the price for the new plan does look a lot higher. Generally, questions around billing issues are best sent straight to the Support Team as we can’t see your account/plan details here in the Community.

It looks like you’ve already reached out to our Support team who have sent a reply to you on this! It seems that you’re on an old plan that is being phased out and are being moved to a newer plan that would cover your current workflows. If you have any follow up questions I’d recommend continuing the conversation with them over email as they’ll be better able to advise on this.

Sometimes their emails can end up in a spam/junk folder so if you’ve not found their reply it’s worth checking your spam/junk folder, or search your whole inbox for emails from

Hope that helps! 🙂