Question

Add Prospect to List in Pardot - error loading data

  • 1 June 2021
  • 1 reply
  • 231 views

Hi, 

 

I am new to Zapier and am in the process of setting up my first zap. 

 

One of the action I have chosen is to ‘Add Prospect to List in Pardot’ but I get the below errors when trying 

 

List

We’re having trouble loading 'List' data (Could not get Lists.: Business Unit specified in Pardot-Business-Unit-Id header not found or inactive.. Error code: 201)

Prospect

We’re having trouble loading 'Prospect' data (Could not get prospects.: Business Unit specified in Pardot-Business-Unit-Id header not found or inactive.. Error code: 201)

 

Does anyone know what is causing this issue and how to resolve it?

 

Thanks!


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1 reply

Userlevel 7
Badge +14

Hi @Sarah88 

You can check the available help articles to see if there is any info that may help you troubleshoot and fix the issue: https://zapier.com/apps/pardot/help

If you still have the error, you can open a ticket with Zapier Support here: https://zapier.com/app/get-help