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Account on Free plan being limited to 1 active Zap instead of 5

  • November 11, 2021
  • 1 reply
  • 94 views

Hi,

We want to test 4-5 zaps on automatisation with our recent Zapier account.

After registered, we only get 1 zap on Free account instead 5 available zap on a new Free account as published on pricing

 

We don’t see any possibilities to get help from Zapier on the webiste ..
Can somebody help on this trouble ?

thanks a lot

Best answer by SamB

Hey @Asso Reims, welcome to the Community! 

For any questions or issues to do with your Zapier account limits its best to contact our Support Team directly via the Get Help form. They’ll be able to take a look into your account and confirm why you’re not able to activate 5 Zaps.

Hopefully you can get this sorted out very soon! :)

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1 reply

SamB
Community Manager
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  • Community Manager
  • Answer
  • November 11, 2021

Hey @Asso Reims, welcome to the Community! 

For any questions or issues to do with your Zapier account limits its best to contact our Support Team directly via the Get Help form. They’ll be able to take a look into your account and confirm why you’re not able to activate 5 Zaps.

Hopefully you can get this sorted out very soon! :)