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400 Error adding the Pixel

  • November 8, 2022
  • 3 replies
  • 113 views

Hello Everybody, I have a question regarding an error that came up while setting up my API conversion for Facebook, when I reached the prompt to add the pixel I got a 400 error. I do not understand why is not picking up the pixel since I have it active on my fb page and running events. Did anyone get a similar error while setting the pixel?

Thank you

Best answer by Isellen2cBest answer by Isellen2c

Thank you so much Christina! 
I found out what was the issue and its that my business admin did not assign a pixel to me to work it.

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3 replies

christina.d
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  • Zapier Staff
  • 2653 replies
  • November 8, 2022

Hey there, @Isellen2c! Thanks for reaching out in community, we’re excited to have you! Though, I am sorry it’s a result of this error. 😔

I’m not super familiar with Facebook Conversions - are you able to clarify what you mean by adding the pixel? Can you share a screenshot of the error message and where you’re seeing it? Any context you can share with us on your zap setup would be helpful as well - for example the triggers and actions you’re using. 🤗

Thanks so much and looking forward to digging into this with you!


  • Author
  • Beginner
  • 1 reply
  • Answer
  • November 9, 2022

Thank you so much Christina! 
I found out what was the issue and its that my business admin did not assign a pixel to me to work it.


christina.d
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  • Zapier Staff
  • 2653 replies
  • November 15, 2022

Yay! I’m glad you were able to get this sorted. Thanks for keeping us updated on what the solution was too! 🤗