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3027 error in zoom

  • 27 March 2020
  • 2 replies

I’m getting this error in a zap between kajabi and zoom:

[{"code":"3027","message":"Host can not register","description":"Refer to URL:"}]

My zoom page say the app is pre-approved.

Any suggestions will be much appreciated.





Best answer by steph.n 30 March 2020, 19:55

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2 replies

Userlevel 2

Hey there. Kindly check if you have enabled registration for the Zoom Webinar and also has the Host enabled

Userlevel 7
Badge +8

Hi @JoeyC - thanks for writing in. I see you wrote into Zapier Support, too. Nivedha answered your concern but I’d like to post here to share with others:

The error here says that since the email you're trying out on the Create Registrant step is that of the Host email - it won't allow you to register that email as a Registrant.
The Zap looks perfect to me so if you just skipped this step and turned the Zap on to do a live test (with any other email except for the host email), that should get this working properly.

Please let me know if you continue to see any troubles here - I'll be happy to help out further!