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Best answer

10to8 connection not pulling over custom text widgets

  • September 27, 2021
  • 3 replies
  • 125 views
H

I created a Zap between 10to8 and Zapier. The Zap runs when a new appointment is booked on 10to8. I noticed that the only information 10to8 passes to Zapier is the built-in fields; no custom text widget data is getting passed to Zapier.

 

Is that how it is supposed to run?

Best answer by christina.d

Thanks for updating the Community on your findings, @hbryant! I’ve made a note of that on our end and if this feature does ever become available we’ll be sure to keep this thread updated. Since your vote was added on that request you’ll also be notified via email. 🙂

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • September 27, 2021

Hi @hbryant 

Unfortunately the Help articles for this app don’t indicate if custom text widgets are supported as part of the Zap app integration: https://zapier.com/apps/10to8/help

 

I suggest opening a ticket with Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
H
  • hbryantBeginner
  • Author
  • October 6, 2021

Hi Troy, I’ve learned custom text widgets are not supported in the integration! Zapier has requested that they become supported.

christina.d
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  • christina.dZapier Staff
  • Zapier Staff
  • Answer
  • October 6, 2021

Thanks for updating the Community on your findings, @hbryant! I’ve made a note of that on our end and if this feature does ever become available we’ll be sure to keep this thread updated. Since your vote was added on that request you’ll also be notified via email. 🙂

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