I’ve tried 3 different websites on 2 servers but I cannot get Zapier to let me to customize the zap. I cannot choose a Status.
I get this same error for each website.
For one website, I turned off ALL plugins and whitelisted the IPs on the server. I still canot get it to work.
(The frustrating part is that I have a presentation on Saturday and I wanted to demo it.)
Best answer by steph.n
What is the point of this if all the solutions are not posted here? Only courtesy replies here? Wasting time.
Hello, and thanks for the feedback. We really appreciate you getting back to us with the requested information so that our team could investigate further. It’s difficult to troubleshoot without these details, so we couldn’t have done it without you! It looks like your chat with Leo and Spencer from Zapier Support went well. The possible solution that you’ve received may help others so we’re going to post it here:
We need the xmlrpc file to be active, that is how we connect to your WordPress site and perform these automations. We're having an issue because we can't access it, so turning it off won't help us here.
Do you have any security plugins, like JetPack on your site? Plugins like that can cause issues.
Another cause of 403 errors can be a misconfiguration on the server's end. Permissions set incorrectly on files or in .htaccess can make it impossible for us to connect to /xmlrpc.php. To look into that further if you think it could be the case I'd recommend reaching out to your hosting provider. They'd be able to look at that more closely with you.
If you have any further questions or concerns, we’re here to help!