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Best answer

Zapier could not connect to your account. The `code` parameter is missing from the querystring.

  • November 27, 2020
  • 7 replies
  • 1620 views
P

Having an issue authorizing new users on my app. Getting an error that says:

“Zapier could not connect to your account.

The `code` parameter is missing from the querystring.”

How it is possible to investigate this?

I was trying to add “Code’ parameter along with “access_token” parameter, but still the same issue(

 

Best answer by ikbelkirasan

@Pavel - Is this a custom integration that you’re building? If so, your API must include a one-time code parameter in the querystring which will be used by Zapier to fetch an access token. As you can see in the address bar in the screenshot you included, the code parameter is indeed missing.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    7 replies

    AndrewJDavison
    Forum|alt.badge.img+11
    • AndrewJDavisonZapier Solution Partner
    • Zapier Solution Partner
    • November 27, 2020

    Hi @Pavel 

    I'm going to flag this post for the Zapier Community Team. They should have more insight on this and can escalate to the support team if needed.

    Sit tight, and someone will contact you soon.

    Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
    P
    P
    • PavelBeginner
    • Author
    • Beginner
    • November 28, 2020

    Thank you! I have working oAuth 2 service, designed according standards, so just need some details about the issue.

    steph.n
    Forum|alt.badge.img+8
    • steph.nBuilder
    • Builder
    • November 30, 2020

    Hi @Pavel - Are you still needing support around this issue? If so, would it be possible for you to send this over to Support directly? I would help our team quickly investigate the issue. Please use our Contact Us form here: http://zpr.io/t4NNK - Once you do, let us know in this topic and we’ll move it along. Thanks!

    P
    • PavelBeginner
    • Author
    • Beginner
    • December 1, 2020

    Hi @steph.n ! I’ve sent the question over to support directly.

    steph.n
    steph.n
    Forum|alt.badge.img+8
    • steph.nBuilder
    • Builder
    • December 7, 2020

    Hi @Pavel - Checking in on you to see if there was a resolution you could share with us on the community. It would greatly help others who are seeking the same answer. Thank you!

    andywingrave
    P
    • PavelBeginner
    • Author
    • Beginner
    • December 21, 2020

    Hi @Pavel - Checking in on you to see if there was a resolution you could share with us on the community. It would greatly help others who are seeking the same answer. Thank you!

    @steph.n sorry, but still experiencing the same issue and really do not clear how to fix it. I wrote in support 2 weeks ago but there is no answer.

    steph.n
    ikbelkirasan
    Forum|alt.badge.img+12
    • ikbelkirasanZapier Solution Partner
    • Zapier Solution Partner
    • Answer
    • December 21, 2020

    @Pavel - Is this a custom integration that you’re building? If so, your API must include a one-time code parameter in the querystring which will be used by Zapier to fetch an access token. As you can see in the address bar in the screenshot you included, the code parameter is indeed missing.

    Ikbel – Zapier CLI App Specialist | Need custom triggers, actions, or searches? Want to automate what Zapier can’t do out of the box? Visit norapps.com or email info@norapps.net
    steph.n
    P
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