Zap Triggers on Slack Group Mentions

  • 8 August 2023
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A primary use case for Zapier, IMO, is to respond to group mentions from any public channel.  This is supported for individuals, but not for groups.  I’m curious how many other people in the community want this feature, and whether we can get it prioritized. 
What are the blockers?
What is the timeline for it becoming supported?
How many other customers would like this feature?

There is a flaky work-around by using a New Mention Trigger and using the group id as a Custom Name.  But getting support on missed triggers is difficult with unsupported use.


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