While working with Zapier, we’ve experienced multiple issues which are owned by the Zapier team and received a response like, “We've had a number of users affected by this issue...” with some explanation that they’re internally tracking the issue.
I think it would make sense if Zapier publicly exposed these sort of issues on their status page, because otherwise we’re forced to reach out to support and wait to receive a response telling us the bug is already known.
This means I am continuing to invest time in reporting bugs with specific, unambiguous details when it isn’t necessary.