I am posting these comments here because I am having difficulty getting answers to my questions via the chats and emails. I have been with Zapier for over 6 years or more. I have seen my use of the product grow as our business has grown and we have created more and more use cases. I have been an early adapter of Tables and I have even collaborated with the Tables development team to answer questions on how I am using Tables.
Prior to my troubles here, I had a Pro Plan (100,000 tasks) with a 20 Table (Pro Package); because of Tables we started to use Zapier more. Tables were much better than Google Sheets and this was one of Zapier’s early selling points on why one should adopt to Tables. So we quickly out grew the Pro Plan (100,000 tasks) and I signed up for the NEW Pro Plan (200,000 tasks) with Tables now “thrown in’ as part of the plan.
Under my old plan (the 20 Table package), the plan allowed 50,000 records per TABLE. At 20 Tables per the plan, I could have up to 1,000,000 records in my account. Under the new pricing scheme (where Tables are part of the package), you are only allowed 100,000 records per ACCOUNT in the Pro plan. This is a 90% reduction in records and it is totally unworkable.
So, from this perspective, it looks like this:
- I start to use Tables and I increase my task use and use cases for your product, which is what you want
- This pushes me into another price tier (which was fine)
- But when I get to that price tier, my ability to use the product is severely curtails my use of the product
- Such that I have to go up another price level (to the Team price level)
This 90% reduction in the number of records with the new pricing plan seems so draconian that I cannot help to wonder if it is a misprint or if someone just did not really think this through. We have gone from a product that offered 1,000,000 records per account (20 Tables x 50,000 records/ table) to a product that puts a cap of 100,000 records per ACCOUNT.
Does this make sense?
GML