Getting an 2635 Error when using the Facebook Conversions

  • 22 September 2023
  • 0 replies



I am getting the following error when trying to send a lead event to Facebook Conversions:

Unable to load choices
We're having trouble loading 'Pixel' data. The app returned "(#2635) You are calling a deprecated version of the Ads API. Please update to the latest version: v17.0."


The only similar posts I found in the Community were from 2 years ago. Is anyone else having the issue?


Thank you 


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