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Users of our app integration have started receiving this message when trying to load a list of choices:

Unable to load choices

We're having trouble loading 'Chart' data. TypeError: Cannot set property message of [object Object] which has only a getter Stack trace: Runtime.UnhandledPromiseRejection: TypeError: Cannot set property message of [object Object] which has only a getter at process.<anonymous> (file:///var/runtime/index.mjs:1276:17) at process.emit (node:events:517:28) at process.emit (node:domain:489:12) at eventToObjectGenerator.promiseCreated (/var/task/node_modules/bluebird/js/release/debuggability.js:258:33) at activeFireEvent (/var/task/node_modules/bluebird/js/release/debuggability.js:301:44) at fireRejectionEvent (/var/task/node_modules/bluebird/js/release/debuggability.js:703:14) at Promise._notifyUnhandledRejection (/var/task/node_modules/bluebird/js/release/debuggability.js:90:9) at Timeout.unhandledRejectionCheck [as _onTimeout] (/var/task/node_modules/bluebird/js/release/debuggability.js:39:25) at listOnTimeout (node:internal/timers:569:17) at process.processTimers (node:internal/timers:512:7)


We’re struggling to debug this as we don’t appear to have logs of any errors from our side, and the error message above doesn’t appear to give any useful information.  Any suggestions on how we could debug this?

 

 

Hi @jordangraphy ,

So sorry to hear about that error, and thanks for your time and efforts investigating. 

To be transparent, it’s a bit difficult to determine what’s happening based on that error alone. 

If you’re an admin on the integration, I might recommend checking the Monitoring page to see if any useful logs appear there:

https://platform.zapier.com/build/test-integration#monitoring

If that does not help, can you please reach out to our Platform Support team? 

https://developer.zapier.com/contact

They’ll be best positioned to help dig into this and share relevant details.