Question

Account is expired and can't reconnect

  • 11 January 2021
  • 2 replies
  • 453 views

I wanted to test my authentication github on zapier platform and i’m getting this error “This account is expired.Please reconnect it here.”

but i tried to reconnect. I typed username & password and then getting error like this
 

How to solve this?


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2 replies

Userlevel 7
Badge +12

@Cristin Chokoy 

Fastboss Intelligent Assistant looks like a custom integration. Did you build it?

If not, you will need to contact the developer. Likely, there is something missing in the validation test call. 

Userlevel 7
Badge +9

Are you, by chance, working through the getting started example from https://platform.zapier.com/quickstart/introduction?  

 

If so, I’m wondering if the issue is that you need to set up a personal access token, and use that instead of your password, so you can use basic auth: https://docs.github.com/en/github/authenticating-to-github/creating-a-personal-access-token