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Best answer

404 upon successful authentication

  • March 20, 2023
  • 1 reply
  • 379 views
Justin K Bento

Hello,

My team is building a Zapier integration where users connect an account via an API key. After going through the “Add Connection” flow I get a 404 screen in Zapier’s UI.

From the network console it seems to be a failing GET request to the following path: https://zapier.com/_next/data/app-management-3064226381e35ed03bc1802ce3770ac91d194f7e/app/connections/null.json?hl=[someNumericalId]&serviceSlug=null

It appears that despite the 404 screen, the credentials are added successfully.

When checking the API key auth it doesn’t appear to have some requested return data, so I am not sure how to resolve this 404 screen, as it is a poor user experience.

It only appears to occur when adding it through the “My Apps” tab. Adding a connection via setting up a trigger or action doesn’t result in this behavior.

The integration app is currently Private as it is under development. Does this matter?

Thanks.

-Justin

Best answer by MarinaH

Hey @Justin K Bento 👋

Thanks for reporting this behaviour! I did some digging and this relates to an open issue we have where adding a Private connection via My Apps responds with a 404, but the new connection is still created successfully. I don’t have an ETA on a fix at the moment unfortunately, and as you’ve noted, adding a connection within the Zap Editor won’t see that 404 redirect. 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    1 reply

    M
    Forum|alt.badge.img+9
    • MarinaHZapier Staff
    • Zapier Staff
    • Answer
    • March 21, 2023

    Hey @Justin K Bento 👋

    Thanks for reporting this behaviour! I did some digging and this relates to an open issue we have where adding a Private connection via My Apps responds with a 404, but the new connection is still created successfully. I don’t have an ETA on a fix at the moment unfortunately, and as you’ve noted, adding a connection within the Zap Editor won’t see that 404 redirect. 

    Justin K Bento
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