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Hello, Zapier Community!

I’m encountering an issue with the Facebook Conversion Events integration in Zapier. When trying to send conversion events, I receive an "Unknown Error" response along with a warning about using a deprecated version of the Ads API.

Error Details:

  • Error Message: "An unknown error has occurred" (OAuthException: code 1).
  • Warning: "You are calling a deprecated version of the Ads API."
  • Status Code: 500 (Internal Server Error).
  • URL Path: The request URL shows as https://undefined/v18.0/{ad_account_id}/events?access_token={access_token}, where the base URL is listed as undefined.

Actions Taken:

  • I’ve confirmed that the Ad Account ID and Event Data are correctly filled in the Zapier action.
  • I’ve disconnected and reconnected my Facebook Ads account in Zapier to ensure the access token is up-to-date.
  • I’ve checked the Facebook Events Manager to ensure that the event source and settings are correctly configured.
  • I’ve tested the Zap multiple times, but the error persists.

I’m wondering if the deprecated Ads API version might be causing the issue. Has anyone experienced something similar or found a solution?

Any help or advice would be greatly appreciated!

Thank you!

 

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