I have a common set of errors that I deal for some of my automations. I have error handling that I’m happy with, but lately it is sending me emails when it encounters those errors.
Zapier help docs says this shouldn’t be happening.
Anything I can do to stop this from happening?
Hi
Help us have more info by posting screenshots showing:
- the encountered error in the Zap Run
- how your Zap steps are outlined and configured in EDIT mode with the field mappings visible
Is the field mapping relevant? From what I’ve read a handled error should not send a notification - and I believe it didn’t use to.
I did include some screenshots (including one of the email), but I am not sure they will provide any important context.
You may be getting those email error notifications because the Zap step encountered an error for required fields and could not be attempted, which is different from a Zap step with required fields having values and able to attempt the action step but the action returns an error.
- One is more a Zap step config issue, which could/should be prevented by using Filter steps to check the mapped variable in a required field has a value.
- One is a Zap step response issue.
- e.g. required field had a value, but the value was invalid.

I think you’re likely right. I didn’t realize the system handled an absence of data differently than a failed lookup.
These lookups are not key to my process and I would like the zap to proceed either way - so a filter isn’t ideal… I’ll probably have to use paths instead.
The good new is that I probably don’t even need error handlers because of this setting on lookup tables:

I think the Post step will just sent empty data which is fine.
It would be really really really useful if lookup tables had a third option to mark successful if lookup value is missing. All of this extra pathing is exhausting when I have 50 similar zaps to maintain. If you have the ability to pass along that suggestion, I’d appreciate it.
And of course, I appreciate your help. Thank you!
For anyone curious, this is the alternative solution using pathing compared to my error handler solution:
I do not work for Zapier, so best to submit feedback and feature requests officially thru a ticket with Zapier Support to be logged: https://zapier.com/app/get-help
Paths/Filters are a better way to handle missing data for Zap step input fields.
Also, if you have that many similarly configured Zaps, then you probably want to consider a more dynamic Zap design.
Sub-Zaps for reusable steps: https://help.zapier.com/hc/en-us/articles/8496308527629-Build-reusable-Sub-Zaps
Webhooks can be used to chain Zaps together for reusable Zap steps:
- 1:1
- 1:MANY
- MANY:1
Lookup Tables are another way to make Zaps dynamic by creating a log/queue to use across Zaps.
Thanks again for your help!
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