Skip to main content
Question

Error handling for agencies

  • September 23, 2024
  • 1 reply
  • 20 views

Pascal Lammers

Hey guys! 

Hope to get some inspiration and feedback here :) 
We are an agency and setting up Zaps for our clients. Now we got the problem that sometimes the Zaps don’t run correctly. So we inserted a error handler with a webhook which sends us a Slack message and also creates a Asana task for our developer to check the Zap of the client. 

How are you guys handling the issues when a certain Trigger (for example Facebook Lead Ads) doesn’t trigger any event because there’s a problem? Right now we only get feedback from our clients - but that said they´re than not satisfied because they thought that everythings working correctly. 

Anyone has some ideas or feedback? 

Kind regards
Pascal

Did this topic help you find an answer to your question?

1 reply

Troy Tessalone
Forum|alt.badge.img+14
  • Zapier Expert
  • 30727 replies
  • September 24, 2024

Hi @Pascal Lammers 

Check out the Zapier Manager Zap app for some related options: https://zapier.com/apps/zapier-manager/integrations#triggers-and-actions