I am trying to automate workflow from Formaloo form to Clio Grow account by using Zapier webhooks.
The trigger from Formaloo side works fine, but I received 401 error at the ‘POST in Webhooks by Zapier’ as the app returned "Unauthorized"
I followed the instruction from this article: https://www.linkedin.com/pulse/how-integrate-3rd-party-software-clio-grow-using-webhooks-ian-almasi/
Does anyone know why the error occured?
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Hi
Can you post a screenshot of the encountered error?
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Clio API docs to reference:
https://docs.developers.clio.com/guides/clio-grow/lead-inbox-api/
Requests must include Content-Type and Accepts headers, both with the value application/json.
Thank you
Still received the same error.
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Check that you are testing with valid values for the fields.
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You can also try changing the action from POST to Custom Request (POST).
{
"inbox_lead" : {
"from_first" : "John",
"from_last" : "Doe",
"from_message" : "I need a lawyer",
"from_email" : "johndoe@email.com",
"from_phone" : "8987648934",
"referring_url" : "http://lawfirmwebsite.com/intake-form",
"from_source" :"Law Firm Landing Page"
},
"inbox_lead_token" : "ABCDEFGHIJKL0123456789"
}
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Passing an invalid value in the lead_inbox_token field will result in a 401 response.
I have also tried custom request and received 400 error:
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400 error is different from a 401 error.
Make sure there are no leading/trailing spaces around the input values in all input fields.
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