We are writing our first Zapier integration and I have a question about how best to structure triggers that we expose.
Our system is similar to a CRM and looking at for example Hubspot triggers, they have a “New Contact” event _an_ a combined “Contact Create or Updated” event. Whereas we were planning on having separate “Created” and “Updated” events for our entities.
A common scenario for our customers would be syning contacts from our system to another.
Before we publish our V1, would there be any reason to favor one approach over the other? Any lessons learned from experience?
And is there a best practices guide for designing triggers that covers decisions like this?
Best answer by MarinaHView original