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"Search" steps with PracticePanther don't return results

  • 17 March 2020
  • 3 replies
  • 1341 views

My goal is to put company information in a google sheet each time an invoice is created with Practice Panther. Zapier has an option to search by contact name to return a contact, however providing names that I know to exist do not return any results.

I think this is an error with either PracticePanther’s API or Zapiers integration with it. Any suggestions?

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Best answer by Danvers 19 March 2020, 13:57

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3 replies

Userlevel 7
Badge +11

Hi @CaseGuide YC W19 I think that this one is going to be difficult for us to solve in the Community, so I've escalated this ticket to the Support queue.  One of the team will be in touch via email to help you with it as soon as possible. 

Thank you very much!

Userlevel 7
Badge +8

Hi @CaseGuide YC W19 - We haven’t heard back from you. @Danvers had requested a screenshot of a Contact in Practice Panther that you know exists, search for that contact in the Zap. We’re here if you’re still experiencing troubles with this issue. Thanks!