Question

migrating specific user to different version, not reflecting the count


Userlevel 1

one of the app in Zapier, I had 2 versions. migrated one specific user from 2.0.0 to 3.0.0 then I can see the workflow got updated and pushing fine with the 3.0.0 version. But i can see the number of users count got not changed in zapier developer platform. Its same as before migrated one. may I know why its happening 


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4 replies

Userlevel 7
Badge +11

@integrationAnywhere Does the user see the 3.0.0 version in their zaps or still the 2.0.0?

Userlevel 1

user is seeing 3.0.0 version app and connection account is 2.0 ref and pushes is going fine. but the count didn’t get updated 

Userlevel 1

May i know the progress of this ticket

Userlevel 7
Badge +8

@integrationAnywhere - Looks like you were in contact with our Support team regarding this issue. Thanks!