Question

Can’t publish my app integration due to Zap’s turning off without error

  • 3 December 2021
  • 1 reply
  • 22 views

I need to publish my app and for that I need to run successful trigger/action/search in live zap. For this I am trying to create a zap with my app trigger and google sheet action. After creating a zap, whenever I am turning zap on, it is getting turned off automatically with no error in zap history. Don’t know what to do now. Without this not able to publish my app.


1 reply

Userlevel 7
Badge +10

Welcome to the Community, @aritic! :)

My guess here is that those Zaps are getting errors when we try to connect to your app’s API and that is what’s preventing them from staying switched on. I’d recommend reaching out to our Support Team here: https://zapier.com/app/get-help

They’ll be able to take a look into the system logs for the Zaps and confirm what’s preventing those Zaps from running. 

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