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Question

Zapier not sending record to LendingPad

  • April 10, 2025
  • 2 replies
  • 20 views

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I am trying to figure out how to get a record imported from Zapier into Lending Pad. 

I keep getting this message:

Failed to create a create new lead / loan in LendingPad
The app returned "A valid branch or campaign were not provided.".

 

 

 

 

 

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01:49 PM

 

 

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There is some hangup on the LP side I think blocking the record. The account is connecting according to Zapier

 

 

 

LendingPad told me “there is nothing blocking it on our side, you'll want to check with zapier support on the error.”

 

This is the table I am using from Zapier:

tables_record_id tables_created_at tables_updated_at Last Name Date of Birth Social Security Number Address Phone Number Email Address Employment Status Employer Name Annual Income Loan Amount Requested Loan Purpose Loan Term Marital Status Number of Dependents Housing Status Monthly Housing Payment Bank Account Number Bank Name Credit Score Identification Type Identification Number First Name Branch

 

 

And the ‘zap’ I am using is from a Zapier LendingPad template, which I presume means the fields are supposed to be mapped properly into LendngPad:

 

How am I supposed to move a record from a Zapier table into LendingPad?

 

Thank you!

 

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34032 replies
  • April 11, 2025

Hi ​@inova 

Help link for mapping values to dropdown fields: https://help.zapier.com/hc/en-us/articles/8496241696141-Add-custom-values-to-dropdown-menu-fields-in-Zaps

The field expects the internal field ID for the option, rather than the friendly name of the field option.

 


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  • Author
  • Beginner
  • 4 replies
  • April 11, 2025

Hi Troy

I think I get it … I assumed the default labels from the LP template were already mapped, but I can see not only is the custom branch field not, none of the other fields are. I’ll hack away at it now and get back

Thank you for your reply!!!