Question

Webhook step no longer adding Facebook leads into CRM

  • 17 July 2021
  • 1 reply
  • 22 views

Hi Guys, 
I have connected my Facebook leads in my CRM through ZAP. It was working fine and all of a sudden it stopped and its showing below error: 

The app returned "File: /home/hotprosp/public_html/glu/index.php".

Line: 300 

Function: require_once

 


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1 reply

Userlevel 7
Badge +10

Hey @Amped,

Welcome to the Community! I can see that you’ve also reached out to our Support team about this error and it seems that they were able to send over a copy of the full error log relating to the error shown in the screenshot. Did that help in figuring out the cause of the error?

If not, what can often be helpful is to compare a successful and unsuccessful run of the Zap in the Zap History to see if there are any differences. If there’s been any changes in the set up of the Webhook step since it last ran successfully that might be what’s caused it to stop working.

Hope that helps, please do let us know how you get on! :)