Question

Webhook errors when sending data from Keap to aXcelerate

  • 21 July 2021
  • 1 reply
  • 86 views

Hi legends,

 

I’m trying to use a zap to connect Infusionsoft to a learning portal called aXcelerate.
I want to send a json payload with information i’ve pulled from Infusionsoft into the learning portal.

The error I’m receiving is:

The request could not be sent to Webhooks by Zapier.
The app returned "At least one of the fields (givenName, surname) must be defined in the request collection.".

What does this mean?


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1 reply

Userlevel 7
Badge +12

HI @ajden3 

Can you share screenshots of your setup? It looks like aXcelerate is throwing an error because neither the givenName or surname are filled out. 

You can find more information in their api docs: https://admin.axcelerate.com.au/apidocs/ >defined resources >contacts. 

When creating a contact those fields look to be required.