Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi there!

I’m new to Zapier. To give you some context, I’m a reseller of software licences. 

Here’s my scenario: 

   1. A customer of mine buys a software product on my site with ThriveCart

   2. I need to get a serial number for the software from the software vendor (here’s the tricky thing)

   3. As soon as the vendor give me the licence #, I send an email to my customer

 

Do you know how can I do this workflow with Zapier? I need to send some data to the vendor with infos like order#, invoice#, productType, quantity but I don’t know how ? A mail? A Webhook? A shared Google Spreadsheet?

Then when I receive the licence number from the vendor I need to send it back to my customer automatically.

What would be the easiest solution?

Thanks for your advices.

-Arnaud

How are you currently getting the license # from the vendor? (e.g. via email, portal, etc.)

Does your vendor have an API to use?

Hi Troy,

Thanks for your reply.

 

Today we have nothing. My vendor has an internal API that I don’t have access for now. My vendor is a developper, so we create whatever system we want.

 

In an ideal world, what would you suggest? 

 

Have your vendor/developer create a simple API that can be pinged to return a License # in real-time.

Okay Troy but which technique should I use to pass my vendor the data?

 

And next step, which Zapier/ThriveCart component should I use to handle the resulting License # and do something with it?

 

Thanks

Regarding the API and passing data to the vendor, you should consult your developer.

 

ThriveCart doesn’t have any Actions available via Zapier: https://zapier.com/apps/thrivecart/integrations#triggers-and-actions

 

ZAP

  1. Trigger: ThriveCart - Product Purchase
  2. Action: Webhooks (API to Vendor)
  3. Action: Gmail - Send Email (TBD if another email app would be used instead)

Just wanted to summarise the content of this thread for future community Members. @ArnaudP, please let me know how you’re got on, or if you have anything to add about this problem. 

  • In order to get the License Number, we need the vendor to send us this data somehow - The best solution here is for the vendor to give you a public API that you can call.
  • Although Thrivecart doesn’t have any actions on Zapier, it does have a well documented API which we can use to send a webhook back Here’s some documentation https://apidocs.thrivecart.com/, if you can give us more information about what you’d like to do in Thrivecart once you have the license ID we can give you some more pointers.
Terms & Conditions