I’m new to Zapier. To give you some context, I’m a reseller of software licences.
Here’s my scenario:
1. A customer of mine buys a software product on my site with ThriveCart
2. I need to get a serial number for the software from the software vendor (here’s the tricky thing)
3. As soon as the vendor give me the licence #, I send an email to my customer
Do you know how can I do this workflow with Zapier? I need to send some data to the vendor with infos like order#, invoice#, productType, quantity but I don’t know how ? A mail? A Webhook? A shared Google Spreadsheet?
Then when I receive the licence number from the vendor I need to send it back to my customer automatically.
What would be the easiest solution?
Thanks for your advices.
How are you currently getting the license # from the vendor? (e.g. via email, portal, etc.)
Does your vendor have an API to use?
Thanks for your reply.
Today we have nothing. My vendor has an internal API that I don’t have access for now. My vendor is a developper, so we create whatever system we want.
In an ideal world, what would you suggest?
Have your vendor/developer create a simple API that can be pinged to return a License # in real-time.
Okay Troy but which technique should I use to pass my vendor the data?
And next step, which Zapier/ThriveCart component should I use to handle the resulting License # and do something with it?
Regarding the API and passing data to the vendor, you should consult your developer.
ThriveCart doesn’t have any Actions available via Zapier: https://zapier.com/apps/thrivecart/integrations#triggers-and-actions
Just wanted to summarise the content of this thread for future community Members.
@ArnaudP, please let me know how you’re got on, or if you have anything to add about this problem.