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Retrieving customer data from SmartWaiver for QuickBooks Online

  • February 6, 2026
  • 3 replies
  • 15 views

I am trying to retrieve customer data from SmartWaiver, which I have been able to connect successfully to Zapier, however I am missing something when it comes to collect the data from the waiver. I am trying to use that information to create a new customer in Quickbooks Online, which I also have been able to connect successfully. 

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2026

Hi ​@heidi1933 

For us to have more info, post screenshots showing how your Zap steps are outlined and configured along with the DATA IN/OUT for each step.


  • Author
  • Beginner
  • February 6, 2026

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2026

@heidi1933 

SmartWaiver help link about Webhooks: https://support.smartwaiver.com/hc/en-us/articles/360057049551-What-are-Webhooks

 

Per the instructions from help link about and in the excerpt below, you need to use the SmartWaiver API in another Zap action step to pull the full waiver details.

 

HTTP POST Request

Two keys are passed:

  1. “unique_id” is the new waiver’s id.  

    1. The value of “unique_id” can be used to call the API using query option “rest_waiverid”.  

    2. This will allow you to obtain the complete waiver’s information (including full name, date of birth and the credentials needed to download the PDF to your server).

  2. “event” describes what prompted the webhook. The available values are:

    1. "new-event" (Provides a notification when a waiver has been signed)

    2. "email-verification" (Provides a notification that the email address assigned to the waiver has been verified)

    3. "check-in" (Provides a notification that the signing participant attached to a waiver has checked in)

 

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