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Question

Retrieve Facebook leads - Missing fields

  • 14 September 2021
  • 2 replies
  • 92 views
C

We are trying to retrieve some fields like “Platform” but it is not coming from the Facebook lead Object.

How can I debug the connection? 

I am the administrator of the facebook page.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @CP_uy 

Make sure to check out the available help articles for FB Lead Ads: https://zapier.com/apps/facebook-lead-ads/help

 

My Test Step Sample Doesn't Have My Custom Form Fields

If your form has never been used, you'll just see one generic test lead with default fields (in NA English) in your Test Step sample. If you have custom fields you need to use, including those that are not NA English, you can submit a new test lead with this info:

  1. Visit the Lead Ads testing tool page
  2. Select the page and form (lead ad) used in this integration
  3. (Optional) Click on "Preview form" to fill out the form
  4. Click "Create lead"
  5. Return to the Zap editor and use the Test Step to get another sample

NOTE: If you've already used this tool to send a lead you'll have to delete that lead before you can submit another one.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Hello Troy, I am looking for a standard field like “platform”, does this still apply?

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