Hello Zapmates!
I’m trying to integrate New Lead in Facebook Lead Ads to POST in Webhooks by Zapier.
In testing mode Zapier is able to retrieve Leads from Facebook to send the test and CRM is able to get POST event.
This means Zapier has access and permission to our Facebook Account in terms of Page, Ad Account and Lead access. Also, receiving test properly means that Ad form connected is correct.
It turns out when I activate the zap that New Lead in Facebook Lead Ads is not triggering. After receiving 55 leads, it didn’t triggered a single time. Yet, if I go again to test, it can find last leads acquired that hasn’t been retrieved.
Last but not least I’ve checked this https://help.zapier.com/hc/en-us/articles/8495982030861 and also this https://community.zapier.com/show%2Dtell%2D5/facebook%2Dlead%2Dads%2Dnot%2Dtriggering%2Dfor%2Dnew%2Dleads%2Dpulling%2Din%2Dsample%2Dor%2Dother%2Dissues%2Dhere%2Ds%2Da%2Dguide%2Dto%2Dhelp%2Dyou%2D18719#Page+still+not+showing+up?
What is happening? How can it be that it retrieves leads for test but it doesn’t trigger when the Zap is ON?
