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Lexoffice error: Unable to upload file: The file type is not supported.

  • April 24, 2023
  • 5 replies
  • 117 views

Hille

Hello,

I get e-mails with PDF and for example CSV attachments. These e-mails contain a error message.

 

Unable to upload file: The file type is not supported.

 

How do I have to configure the Zap that no every PDF - file gets blocked or removed?

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 24, 2023

Hi @Hille 

Good question.

Please post detailed screenshots with how each of your Zap steps is configured in order to give us context, thanks.


Hille
  • Author
  • New
  • April 24, 2023

 

 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • April 24, 2023

@Hille 

The error message indicate the file type is not supported.

 


Hille
  • Author
  • New
  • April 24, 2023

Yes, but how do I configure the zap to block or remove all file types except pdf?


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • April 24, 2023

@Hille 

Try adding a Filter step to the Zap: https://zapier.com/apps/filter/help