Question

Lexoffice error: Unable to upload file: The file type is not supported.

  • 24 April 2023
  • 5 replies
  • 73 views

Hello,

I get e-mails with PDF and for example CSV attachments. These e-mails contain a error message.

 

Unable to upload file: The file type is not supported.

 

How do I have to configure the Zap that no every PDF - file gets blocked or removed?


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5 replies

Userlevel 7
Badge +14

Hi @Hille 

Good question.

Please post detailed screenshots with how each of your Zap steps is configured in order to give us context, thanks.

 

 

 

Userlevel 7
Badge +14

@Hille 

The error message indicate the file type is not supported.

 

Yes, but how do I configure the zap to block or remove all file types except pdf?

Userlevel 7
Badge +14

@Hille 

Try adding a Filter step to the Zap: https://zapier.com/apps/filter/help