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Question

Issue Regarding Oncehub field data in Zapier

D

I have triggered some field from the Oncehub to slack with the help of Zapier. but zapier did not got the data of the oncehub custom fields like Fb member First Name, Last Name etc.  in their Fields. i have created a zap having name Oncehub to Slack zap name. Please check and let me know the possible solution

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

13 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Dbug 

Can you post screenshots with how your Zap steps are configured?

 

Might be best to open a ticket with Zapier Support for further help here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D
  1. Choose app and Events (https://prnt.sc/26kac6j)
  2. Choose Account (https://prnt.sc/26kacki)
  3. In testing these type of Custom fields Shows blank (https://prnt.sc/26kacyf)  

@Troy Tessalone 

Troy Tessalone
Userlevel 7
Badge +14

@Dbug 

Have you tried changing the trigger step data examples?

https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

@Troy Tessalone 
Yes i have tried this but no data comes its only shows blank field there. Meanwhile i have entered the data in the form which i connected but not getting data in zapier

 

Troy Tessalone
Userlevel 7
Badge +14

@Dbug 

Are you able to include screenshots with how your Zap steps are configured and the data returned from the trigger step to help us have more context?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

@Troy Tessalone 

I have already shared the Screnshot with brief if you will see my previous message carefully 

  1. In testing these type of Custom fields Shows blank (https://prnt.sc/26kacyf) 
Troy Tessalone
Userlevel 7
Badge +14

@Dbug 

The previous screenshots don’t show how the Zap step is configured with variables mapped between the steps.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

@Troy Tessalone 

HERE IS COPY LINK OF ZAP YOU CAN SEE 

https://zapier.com/shared/4c3d6e6bc30bbd7c57929809a6571cec6ab40eed

Troy Tessalone
Userlevel 7
Badge +14

@Dbug 

Unfortunately when you share a Zap it only creates a clone of the Zap steps in the recipients account, but doesn’t show how you have the variables mapped between Zap steps.

Please provide screenshots with how each of your Zap steps are configured.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

@Troy Tessalone

Trigger Steps :
1. Booking Scheduled in OnceHub (https://prnt.sc/26q00ui)
2. Account (https://prnt.sc/26q017v)
3. Triggred Data (https://prnt.sc/26q01qo)

Action Steps
Send Channel Message in Slack
1) Choose app or event (https://prnt.sc/26q02aw)
2) Action in which data comes as no data (https://cdn.zappy.app/46c55a113c3a641eebb9d37707ee2fff.png)
3) Result (https://cdn.zappy.app/f00bd66d6c82128965191860a789e276.png)
 

This post has been edited by a moderator to remove sensitive information. Please remember to obfuscate any personally identifiable information prior to posting as this is a public forum. 

Troy Tessalone
Userlevel 7
Badge +14

@Dbug 

Have you tried submitted a new Scheduled Booking via Oncehub with these data points populated?

Then change the trigger test data to pull thru the newly submitted example to test with: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

 

Oncehub help articles: https://zapier.com/apps/oncehub/help

 

TRIGGER

The returned data points from the trigger example are empty, thus way no data is flowing to the action step.

 

 ACTION

These mapped data points for the given trigger example show “No data” for many of the mapped fields.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
D

@Troy Tessalone 

I have also tried with submitted a new Scheduled Booking via Oncehub.

Still No data comes in that field. Is there any other way to show data ?

 

Troy Tessalone
Userlevel 7
Badge +14

@Dbug 

Can you confirm you changed the trigger test data after submitting a new test that have those fields populated?

 

How to change the trigger test data to pull thru the newly submitted example to test with: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

 

Otherwise, next best step may be to open a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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