Best answer

Getting issue with connect hellosign with zapier

  • 22 September 2020
  • 2 replies

I am getting error when i add hello sign in zapier

Create a new signature request signed event in your HelloSign account and test your trigger again.

can anyone please help me regarding this


Best answer by Troy Tessalone 22 September 2020, 17:12

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2 replies

Userlevel 7
Badge +14

HelloSign Help Article:


My trigger test is not returning any results

HelloSign has 2 different types of plans: 1 is for their web accounts and 1 is for API accounts.

You'll need an API accounts to be able to use your HelloSign account with Zapier

If you do have an API account and you're still having trouble getting a sample from your trigger test then please try the following:

  1. Prepare and send a test document to yourself to sign.
  2. Open the document ready to sign, but don't sign it yet!
  3. In another tab of your web browser, open the Zap editor for your Zap and go to the trigger test page
  4. Click Pull in Samples
  5. Immediately go back to the HelloSign document and sign the test document

This should give your Zap a 'live' signature to find and therefore give you a sample for your Zap.




Userlevel 7
Badge +10

Hi @Sacha 

Just checking in. Did you get sorted in the end?