Hi there,
I am having some issues and I don’t know if anyone is able to help me? I’m a complete beginner at this and trying to get my heard around the system.
I am trying to use a Webhook to capture information from our CRM system so that when a particular trigger fires it can use the information in the CRM to set up the client in PTD which is an app I can add on Zapier.
However, I am getting an error message as below when trying to test the trigger.
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/4ebcfd46-859e-4f0b-bf59-0f8964232946.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/972aa7ab-ef26-4838-9751-1bc84c9cca3a.png)
Below is the system I am adding the webhook into;
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/6d9dae37-d778-45b0-a432-48cd9b0af219.png)
Any help with this would be great.
We have all client information in our CRM so when a lead becomes a client I would like there information to automatically transfer to PTD. Is this possible or am I trying to do something completely impossible?
thanks,