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Code Timeout Issue in Zap

  • 28 March 2020
  • 1 reply
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I have a zap that makes an API call that takes 10+ seconds. Triggering it via python code. The API is responding in about 5-15 seconds, but the zap is ending prematurely do to timeout when it takes >10 seconds. How can I extend the timeout for a zap to 20 seconds or so? 

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Best answer by nicksimard 6 April 2020, 23:27

Hi Joseph,

As you've spotted, I'm afraid Code steps have a timeout window of 10 seconds. I've gone ahead and added your email to an active feature request to increase the timeout window, so that we can notify you if this does become available.

In the meantime, if you find that the API you're calling consistently needs longer than 10 seconds intermittently, your best bet may be to create a private app via our Developer Platform, which has a 30-second timeout window. More info here: https://zapier.com/developer/
I hope this helps out!

So sorry this may not be the news you were hoping to hear.

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Hi Joseph,

As you've spotted, I'm afraid Code steps have a timeout window of 10 seconds. I've gone ahead and added your email to an active feature request to increase the timeout window, so that we can notify you if this does become available.

In the meantime, if you find that the API you're calling consistently needs longer than 10 seconds intermittently, your best bet may be to create a private app via our Developer Platform, which has a 30-second timeout window. More info here: https://zapier.com/developer/
I hope this helps out!

So sorry this may not be the news you were hoping to hear.