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Best answer

Catch hook is showing disabled and I dont know how to fix it

  • April 2, 2020
  • 3 replies
  • 178 views
S

We have two zaps that use custom web hook URL’s via the Catch Hook event. They were set up by one of our previous engineers. Those web hooks are now showing disabled and I do not know how to access or fix this issue. I am also not finding any documentation or response from zapier support team. Any help or recommendations would be appreciated!

Best answer by AndrewJDavison

Hi @Script 

Not sure why they’d show as disabled, but one easy step is to hit the down arrow symbol next to the zap and click “Copy”. The new version of the zap will have a fresh URL for you to use.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

AndrewJDavison
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  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • Answer
  • April 3, 2020

Hi @Script 

Not sure why they’d show as disabled, but one easy step is to hit the down arrow symbol next to the zap and click “Copy”. The new version of the zap will have a fresh URL for you to use.

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
S
  • ScriptBeginner
  • Author
  • Beginner
  • April 3, 2020

Thanks @AndrewJDavison_Luhhu one of the zaps is actually a copy, so should work fine? 

AndrewJDavison
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  • AndrewJDavisonZapier Solution Partner
  • Zapier Solution Partner
  • April 4, 2020

Should do, yes @Script 

Find out more and hire me: https://zapier.com/partnerdirectory/andrewjdavison (andrew@andrewjdavison.com)
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