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Catch hook is showing disabled and I dont know how to fix it

  • 2 April 2020
  • 3 replies

We have two zaps that use custom web hook URL’s via the Catch Hook event. They were set up by one of our previous engineers. Those web hooks are now showing disabled and I do not know how to access or fix this issue. I am also not finding any documentation or response from zapier support team. Any help or recommendations would be appreciated!


Best answer by AndrewJDavison_Luhhu 3 April 2020, 11:08

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Userlevel 7
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Hi @Script 

Not sure why they’d show as disabled, but one easy step is to hit the down arrow symbol next to the zap and click “Copy”. The new version of the zap will have a fresh URL for you to use.

Thanks @AndrewJDavison_Luhhu one of the zaps is actually a copy, so should work fine? 

Userlevel 7
Badge +10

Should do, yes @Script